Windows 10 Stuck Before Login Screen

After Upgrade To Windows 10 version 1903, Startup Screen Stuck at Black Screen or Black Screen With White Cursor? You Are not alone Most of the Windows users report can’t use their computer, Laptop normally after Upgrade to Windows 10 may 2020 update Because of the black screen with cursor, black screen with a spinning circle or black screen of death issue. This issue mostly Cause Because of the Display Driver, may the current Display Driver is not compatible with new Windows 10 1903 or the Driver is get corrupted. And reinstall the display driver probably help to fix Windows 10 black screen problem.

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The login screen was there, the battery powered down before putting in a password. After plugging it in, it's stuck on the page with a Cortana suggestion in the top left corner, the time & date in lower right corner. Where we would usually click to get to the login screen - it just goes black for a while and comes back to that initial screen.
If Windows 10 is stuck on Black Screen before login wither on a desktop pc or laptop, this is usually an issue with either the drive or windows startup probl.

1 Windows 10 Black Screen Problem

Booting to Safe Mode and then rebooting normally has been confirmed by most people as a way to solve the 'Windows 10 stuck on login screen' issue. When you boot to Safe Mode, it deactivates custom settings on the PC, leaving the core one required for Windows to run.

Windows 10 Black Screen Problem

In Windows 10 delayed boot-up issue is characterized by a black screen with a mouse cursor during the boot process. Most users Report the System experiences a black screen after upgrading to Windows 10 or install upgrade Display Driver. And they can’t even sign in to the computer Only see a black screen with or without a cursor. This issue mostly causes due To incompatible Display Driver, Corrupted system files, OS bugs in Windows 10 Fall Creators Update etc. After understand the issue and Reason behind the problem, Here apply bellow solutions to fix Black Screen with the cursor, Black screen of Death Startup problem on Windows 10.

Note: Some Users Report when they log in to windows but don’t get any display Screen Stuck on Black Screen. Or some others users Report can’t even sign into the computer and see a black screen at startup. Bellow solutions are applicable to both causes ( Black screen After login or At startup )

Basic Solutions To apply

Start Explorer: First Try To Open Task Manager by pressing Ctrl + Alt + Del or Ctrl + Shift + Esc, Here on Task manager click on file, Run New Task, Type Explorer.exe Checkmark on Create this task with Administrative privileges And click OK. This Start the Stuck Windows Explorer and you get back the normal screen.

Remove External Devices: Also Make sure to Remove All External Devices, like Printer, Scanner, External HDD etc Expect the keyboard & mouse. And Also Try To remove the External Graphic Card ( If installed ) and Start windows with the normal display driver.

Power Reset Laptop/ Desktop: If you are having Black Screen Issue on Laptop Simply Press The power button to shutdown Completely. Now Remove The Battery, ( Also remove If any external Device keyboard, Mouse, USB Drive etc attached ) Now Press and hold the power button for 30 sec. Attach the Battery again And Try to start the windows again.

Also For Desktop users, same remove all external devices include Power code and VGA cable. Press and hold the Power button for 30 sec, Then only attach the power cable, VGA cable, Keyboard & mouse and start windows normally.

Try Startup Repair: Boot windows from an installation media To Access Advanced Boot options. Where you will get the Startup repair option which helps to scan and fix startup problems which cause, Prevent windows to Start normally.

Start into Safe mode

If after performing above steps Get back the normal Screen? Then try steps below to avoid the back screen problem on next Boot. Or If didn’t get back the normal screen then try to Boot into safe mode. Which Start windows with minimal system resources so that you can perform troubleshooting steps normally.

Disable Fast Startup

With Windows 10 Microsoft added Fast startup feature ( Hybrid Shutdown ) To Reduce the startup Time but This Feature has some disadvantages that cause Different problems on the windows computer. Also, Number of users report They are able to fix most Startup, problems, Black Screen with cursor Stuck, Blue Screen of Death etc by Disable the Fast startup Feature.

So You must first try to disable the Fast startup Feature by following below steps.

Open Control panel, View by “Small icons” and click Power Options.
Next click on Choose what the power button does
Then click on Change settings that are currently unavailable.
Here Under “Shutdown settings”, uncheck Turn on fast startup (recommended) then click Save changes.
Now Restart windows to check Windows start normally or Stuck again on Black Screen.

If still having the same issue then follow next solution.

Update Display Graphics Driver

As discussed Before the problem mostly occur due to the Display Driver issue. If the problem started After Recent windows upgrade, Then may the Display driver is older, Corrupted or not compatible with the current windows version. This cause you need to update the Display driver with the latest version. Or the other cause if the problem started after Recent Display Driver upgrade then may the New version driver is not compatible that cause you can use the Roll Back Driver option.

Update Display Driver

To Update the Current display Driver (Graphics Driver) to latest version simply Visit Device manufacturer website, (if you have laptop visit dell, HP, Lenovo, Asus etc. for desktop user visit Motherboard manufacturer or if you using External Graphic Card visit NVDIA, AMD,Intel Etc. ) And download the latest available Display Driver and save it.

Now Press Win + R, Type devmgmt.msc and hit the enter key.
This will display All installed driver list here expand Display Adapters.
Right-click on the integrated graphics card (usually an Intel or AMD graphics card),
Tick mark on Delete the Driver software for this device and confirm by click on uninstall.
Then Restart your PC This time windows start normally.

Again open Device manager Expand display driver, you find windows installed basic Display driver ( If not then click Action select hardware changes ).

Right click on it select update driver,
Next select Browse my computer for driver software
Let me pick from A list of available drivers on my computer
Click on Have Disk -> Click Browse and Set the Driver path which you downloaded before from the manufacturer website.
Click next and wait for windows to install the driver. Again Restart windows and check Black Screen Issue Solved.

Roll Back Graphics Driver

If the problem started after the Recent Display (Graphics) driver update, Then may the new version display driver is not compatible with your current windows version. That cause Roll Back Driver option is very helpful, Which revert the current driver version to the previously installed version.

Note: Roll Back Driver option only Applicable if you recently upgrade your display Driver.

To perform RollBack Driver option, Open Device manager by Right click on windows 10 start menu and select device manager.
Expand Display Driver, Right click on Installed display (Graphics) Driver then Select properties.
Here move to Driver Tab you will get Roll Back Driver option, click on it
Select the reason why you going back to the previous version and click next.
This will roll back the current driver to the previous version,
Simply Restart and check this time windows started normally without any Black screen stuck at startup.

Run System File Checker Tool

Also While upgrade to recent windows 10 1903, there are chances some system files missing or get corrupted. Which Cause Different Errors include Black Screen At startup. Windows have a handy tool System file checker Utility Which help to Scan And restore missing damaged system files from a special cache folder located on %WinDir%System32dllcache.

Simply Open the command prompt as administrator,
Type sfc /scannow and hit the enter key.
wait until 100% complete the scanning process.
If System file checker Tool Fails Run The DISM ToolWhich enables system file checker to do its job.

Uninstall Recently Installed Programs or Updates

Also, you can try uninstalling the programs or Windows Updates you’ve installed recently. Maybe the new programs/updates are not compatible with Windows 10 Fall Creators Update, and as a result, you get stuck on the black screen with cursor frequently.

To uninstall recently installed applications Again start windows into safe mode,
Open Control panel -> small icon view click on programs and features and select the application and click uninstall.
To remove recent updates click on view installed updates, Right click and uninstall recent updates.

Create a New User Account

Also Problems with user account/User account profile can also cause black screen issue ( profile does not load properly ) etc. You Can create a new user account and check the account load properly without any black screen stuck etc.

To Create a new user account open Command prompt as administrator

type net user Username password/add

Remember To change name and password in the command for the name of the account and password you want.

Now Logoff from safe mode, Restart windows and try to login with new user account check user profile loaded completely without any black screen stuck.

Registry Tweak To fix Black Screen

If all Above methods fail to fix then, You can tweak windows registry by following steps below to fix Black screen with cursor issue on windows 10.

Note: windows registry are an important part of Windows OS, a Wrong modification can cause issue. We recommend to back up registry data base or create a system restore point.

To open Windows registry Press Win + R, Type regedit and hit the enter key. From left pane navigate to following key

HKEY_Local_MACHINESoftwareMicrosoftWindowsNTCurrentVersionWinlogon

Here highlight Winlogon and Double-click the value Shell showing on the right side to make sure the Value data is explorer.exe. If not change it to explorer.exe click ok, close Windows registry and Restart windows. Check problem solved. Next time windows start normally without any black screen stuck.

These are some of most working solutions to fix Windows 10 Black Screen with cursor problem. Also Read

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Having Windows get stuck on the Welcome screen and prevent you from using your computer is a very frustrating experience. This guide will walk you through some fixes to help get you back to your desktop when this happens.

A simple solution to try is unplugging all external devices from your computer:

Sometimes this issue can be caused by hardware issues, often USB devices.(These steps likely won’t apply if using a laptop.) To see if this is the case, do the following:

Turn off your computer and unplug all devices and cables from it(other than the power and monitor cables).
Turn your computer back on and plug the mouse and keyboard back in to log in.
One by one plug every device and cable back in and see if any of them seem to be causing any issues, restarting and seeing if you can get past the Welcome screen.

Often these issues are temporary and you may be able to use Windows normally again after plugging everything back in. If not, the next fix is more likely to work.

Running Startup Repair can often solve this issue:

When you encounter an issue that prevents you from fully starting up Windows, Startup Repair can usually fix it. Startup Repair can be accessed either from Windows’ built in Recovery Environment, or from repair or installation media.

There are two methods for accessing the Recovery Environment:

The first is done from the power menu which can be accessed from the Welcome screen:

Click on the power icon, then while holding Shift, click on Restart.
Windows should enter the Advanced Recovery Options menu. From here choose the Troubleshoot option.
Now click on Advanced options.
Then click on Automatic/Startup Repair and Windows should restart.
You should see a black screen with the Windows logo and Please Wait at the bottom. Wait for it to load.
Startup Repair should give you accounts to choose from. Select yours to continue.
On the next screen enter your password if necessary and then press Enter or click Continue.
You should next encounter a black screen that says Diagnosing your PC followed by Attempting repairs. Wait for this to finish.
Once done, it will likely restart automatically if successful. If not, a screen saying that “Startup Repair couldn’t repair your PC” will be displayed. Select Shut down if this happens.

The other method to get to the recovery environment:

If on, shut down your computer, then turn it back on.
When the Windows logo appears, hold down the power button until your computer shuts down, then power it on again. If you see something like “Preparing Automatic Repair” or “Please Wait“, let it start. If not, once again hold down the power button until your computer turns off then power it back on. Repeat a few times this until you see such a message.
- If “Preparing Automatic Repair” appears, wait for it to finish. It should restart automatically if successful, or display a screen saying it was not successful if not. Select Shut down if Automatic Repair isn’t successful.
If you end up on the Recovery screen, click on See advanced repair options.
Now click on Troubleshoot.
Then click on Advanced options.
Now click on Automatic/Startup Repair.
A black screen with the Windows logo and Please Wait at the bottom should come up. You likely also see Diagnosing your PC followed by Attempting repairs. Wait for it to finish.
If successful your computer will likely restart automatically. If not, you’ll receive a screen telling you it was not successful. Select Shut down on this screen if it appears.

If neither of these methods brings up recovery options, you will need to use installation or recovery media:

Installation media is usually either a DVD or a USB drive that came with your computer or was purchased for installing Windows. There are also recovery disks and drives that can either come with your computer or be created in Windows 10. Using either of these can often work even if built in recovery did not. You can skip ahead to the section on using recovery or installation media if you already have one of them.

If you do not already have either of these, you can create a recovery drive on a working Windows 10 computer:

Insert a blank USB drive(or one that you don’t need the data on) into a computer running on Windows 10.
Open Windows search by clicking on it or with the Win + S shortcut and begin typing “recovery drive” and the option for it should come up. Click on it when it does.
Click on it and click Yes to the User Account Control pop-up that should come up.
On the Recovery Drive window is a checkbox saying “Back up system files to the recovery drive.” Leaving this checked will make it possible to reinstall Windows from the recovery drive, but it will take significantly longer to make and also requires a USB drive that can hold at least 16GB of data, according the prompt. Doing this is recommended, but optional.
After deciding whether to leave the box checked or not, click Next. A loading bar with “Please wait” at the top will appear.
When it is done you should see a list of all available removable drives. Select the one you want to make into the recovery drive. This will delete everything on the drive, so make sure you select the right one and backup any important data on it before proceeding. Click Next and a screen telling you basically the same thing will come up.
Click on Create when ready.
A window showing the progress of making the recovery drive will come up. Wait for it to finish.
When it says the drive is ready, click on Finish.

Whether you have recovery or installation media, using them at the start is much the same:

Insert the USB drive or disk into your computer and then restart your computer if it’s currently on.
In many cases your computer will boot first from USB or DVD by default. If it doesn’t, you’ll need to enter the boot menu of your BIOS and select the drive/disk manually. This is usually done by pressing the F12 key while your computer is starting, but the key varies among brands. You can consult this list to see what key it should be for your computer.
You should see a screen come up with a list of all bootable devices plugged in to your computer. This is the boot menu. Yours will likely not look exactly the same as the picture below, but it should be somewhat similar. In most cases you’ll use the upand downarrow keys to scroll through and select the right device. Once highlighted, press Enter.

Now depending on what you are using, follow one of the sets of steps below.

If using recovery media, follow these steps:

A list of keyboard layout options will come up. You can use either the mouse or the arrow keys and Enter key to choose and select options. Even if not in the United States, selecting US should work fine if you have a QWERTY keyboard, which most users do. If not, choose what matches your layout, selecting See more keyboard layouts to scroll through the options if necessary.
Select Troubleshoot on the Choose an option screen.
You’ll end up on the Advanced options screen. Select Startup Repair.
A black screen with Diagnosing your PC followed by Attempting repairs should appear. Wait for this to finish.
If Startup Repair is able to detect and fix the problem your computer will likely restart. If not, it will say that it couldn’t repair your PC. Select Shut down in this case.

If using installation media, do this:

Windows 10 Stuck On Login Screen Safe Mode

Text saying to press any key to boot will likely appear. Quickly press any key on the keyboard to do so.
A setup window will appear with language and related settings. You can change these as needed, but leaving them at default should work for most. Click Next when done.
Ignore the “Install now” button in the middle and click on Repair your computer in the bottom left of the window.
A screen asking you to choose an option will come up. Select Troubleshoot.
Now choose Startup Repair.
You’ll then be asked to choose a target operating system. Select Windows 10.
A black screen with Diagnosing your PC followed by Attempting repairs should appear. Wait for this to finish.
If it’s able to detect and fix the problem your computer will likely restart. If not, it will say that it couldn’t repair your PC. Select Shut down if this happens.

If none of the methods for using Startup Repair solve the issue, running a series of system checks and fixes may work:

This can be done from Command Prompt from built in recovery, or either recovery or installation media.

So first get to the Advanced options screen:

For built in recovery, follow steps 1-3 for the first method, or 1-5 of the second method.
If using recovery media, follow the booting instructions and steps 1-2 from its section.
If using installation media, follow the booting instructions and steps 1-4 from its section.

And when you are in Advanced options:

Once on the Advanced options screen, select Command Prompt.
A Command Prompt window should now pop up. Type in the following commands one at a time and press Enter after each one:
Wait for each of these commands to finish. This may take quite some time. Once they have completed, exitCommand Prompt.
Now select Turn off your PC. After this you can turn on your computer again to see if you can get past the Welcome screen.

If you’re still unable to get past the Welcome screen, using System Restore may fix things:

This can also be done from the Advanced options screen reached through the previous methods:

Windows 10 Welcome Screen Stuck

For built in recovery, follow steps 1-3 for the first method, or 1-5 of the second.
If using recovery media, follow steps 1-2 from its section.
If using installation media, follow steps 1-4 from its section.

Select System Restore once at the Advanced options menu.
Depending on what method is used, you may be asked to choose a target operating system or choose an account and enter your password. Do whichever of these is required.
Once on the System Restore window, click Next.
Now you can select a restore point. Usually the more recent the better. Click Next after choosing.
A window confirming your chosen restore point will come up. Click Finish when ready.
You will be asked if you’re sure you want to continue. Click Yes.
A small window showing the progress will pop up. Wait for System Restore to finish.
A window saying whether the restoration was successful or not will come up. Either way, click on Close. Your computer will now restart.

If the restoration worked, Windows should now start normally and allow you to access your desktop and all your files and programs again.

Hopefully this guide has helped get past being stuck on the Welcome screen. If you have any questions or comments, feel free to leave them below.